August 2021

Top UX Designers in New York City

When did you last look at the user journey on your website? If it's been a while, it may be time to revisit it to make sure you aren't losing customers and find a UX/UI agency to help. UX stands for user experience, which is how a user engages with a website, application, software, or marketing platform. UX design comes with many benefits. Good UX design can cut costs on web development, increase a company’s revenue, motivate users to interact with your content, increase customer loyalty, and make it more likely that customers will suggest your product to others in their network.

UX design costs vary based on the experience and ability of the UX designer. In general, app and website design costs anywhere from $5,000 to $30,000. Some freelance user experience design agencies work for as little as $25, but on average, UX designers charge $75 per hour.

Luckily, New York City has some of the best user experience agency to hire. Use our list to find and connect with user experience agency in NYC. Evaluate their case studies, project types, and client reviews to determine which company is the best fit for you.

List of the Best User Experience (UX) Agencies in NYC

  • 1
    MIN. PROJECT SIZE:
    $25,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    With a client roster that includes Capital Bank and Walmart, Momentum Design Lab is regarded as a top experience design firm. They specialize in UI and UX design for enterprise and mid-market clients in the financial and business service industries. 

    Momentum Design Lab partnered with GoLance to create the design of their online freelance marketplace. Their solution made both the website and the application more user-friendly by optimizing the whole system for the needs of employers and employees like tracking hours and getting paid. 

    SERVICES
    • 90% UX/UI Design
    • 10% Digital Strategy
    Reel 2020

    Reel 2020

    Momentum Product Design Reel - 2020
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    COST MANAGEMENT FOR CLOUD...

    COST MANAGEMENT FOR CLOUD...

    We worked with a large SaaS cloud management platform (CMP) company that provided cost and resource performance in multi-cloud environments. The main challenges they faced were anomalies and usability issues in the...
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    BLOCKCHAIN BASED ON-DEMAND...

    BLOCKCHAIN BASED ON-DEMAND...

    Our client had a mission to help the independent movie makers break free from the traditional studio model. They are building a distribution platform that doubles as a new marketing vehicule. The core vision revolves...
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    DIGITAL ASSET MANAGEMENT REDEFINED

    DIGITAL ASSET MANAGEMENT REDEFINED

    The challenge presented to Momentum was to create a seamless and intuitive flow for the user throughout their new beta global creative supply chain product. To quickly grasp the intricacies of the workstreams, displaying...
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  • 2
    MIN. PROJECT SIZE:
    $25,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    Neuron clients include Ford Models, and they specialize in providing a design-centric approach to UX design for their clients. With a focus on emphasizing the most vital elements of brand messaging, Neuron was founded on forward-thinking principles in America.

    When Aeolus Robotics needed a complete overhaul of their brand approach, they turned to Neuron. The agency provided them with an end-to-end analysis of how they could make their approach more targeted, impactful and successful.

    SERVICES
    • 90% UX/UI Design
    • 10% Product Design
    Cards for Causes

    Cards for Causes

    Each year businesses send hundreds of cards to clients and employees as a way of saying thanks. Cards for Causes is a custom greeting card company with a twist, donating a portion of all sales to a charity of the...
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    You Rip

    You Rip

    You Rip empowers action sports athletes from around the world to connect by sharing and consuming video content, and competing in virtual or in-person challenges that are judged by other users.Available on mobile, tablet...
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    Ayadi

    Ayadi

    Ayadi Health is an online therapy platform that connects users with licensed mental health professionals. They brought in our team to improve the UX/UI of their mobile app. Serving the Middle Eastern market, a region with...
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    Flo

    Flo

    Flo is a reproductive health app for women with more than 33 million monthly users. When they needed a strategic design partner to help increase capacity and offer a new perspective on increasing the perceived value of...
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  • 3
    MIN. PROJECT SIZE:
    $25,000+
    EMPLOYEE SIZE:
    1,000 - 9,999
    LOCATION:
    New York, NY

    DMI has delivered brand development results to brands like Addison Lee, still expanding on its list of success for brands in a wide range of industries. This Maryland-based firm helps companies focus their branding strategy to improve their ability to create iconic brands.

    If you want to see how DMI helps brands meet their goals in a crowded space, look no further than their branding work for Aerosoles. DMI helped them define and execute a strategy that would help them meet their goals.

    SERVICES
    • 40% UX/UI Design
    • 30% Branding
    • 30% Mobile App Development
    UX/UI Design for Addison Lee

    UX/UI Design for Addison Lee

    The Challenge: - Although Addison Lee was the first passenger transport company in London to offer its customers mobile apps, it received fierce competition from pure mobile start-ups - DMI completely redesigned the...
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    Mobile App Development for Drop...

    Mobile App Development for Drop...

    The US Army National Guard, based locally in every state of the U.S., serves their community, state, and country. The National Guard wanted to raise awareness of their work, and its importance for society, with the use of...
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    Mobile App Development for London...

    Mobile App Development for London...

    London’s Heathrow Airport is a hub for international aviation. Each day, over 180.000 travelers pass through Heathrow’s doors, flying to and from over 180 destinations in over 90 countries around the world. To...
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    O2 Priority Moments

    O2 Priority Moments

    O2’s Priority Ticketing, has been a great success in terms of brand consideration. An O2 study showed that customers, as well as non- customers appreciate the brand 10 to 20 percent more respectively if they know about...
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  • 4
    MIN. PROJECT SIZE:
    $10,000+
    EMPLOYEE SIZE:
    1,000 - 9,999
    LOCATION:
    New York, NY

    Their clients include major enterprise clients like GlobePayroll, but Andersen is a IT staff augmentation agency that hasn’t lost its focus on innovation or creativity. This Arizona-based firm helps organizations around the world focus their strategy for greater success.

    If you want to see how Andersen helps brands communicate with their audiences in a unique and crowded space, look no further than their work for Samsung. Andersen helped them define a strategy for their audience to improve their reach.

    SERVICES
    • 35% Custom Software Development
    • 35% IT Staff Augmentation
    • 20% UX/UI Design
    • 10% Other
    IT solutions for Mercedes-Benz Cafe

    IT solutions for Mercedes-Benz Cafe

    About company Mercedes-Benz is a German vehicle brand known worldwide for its luxury vehicles. In 2018, Mercedes-Benz was the largest seller of premium vehicles in the world, having sold 2.31 million passenger cars...
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    Software for auto monitoring over...

    Software for auto monitoring over...

    About company An international banking group, the world's 8th largest bank by total assets, which currently operates in 77 countries. Challenge The customer needed a solution for legislation changes monitoring, which...
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    Management and search for...

    Management and search for...

    About company A global leader in information, analytics, and solutions for the major industries and markets that drive economies worldwide. Challenge One of the problems many engineering companies face is electronic...
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    Software for self-service...

    Software for self-service...

    About company A European chain of stores selling electronic appliances with a total area of 8,000 square meters in 750 locations across the continent. Challenge The company needed technical solutions to solve the...
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  • 5
    MIN. PROJECT SIZE:
    $5,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    Recognizable brands like Evenio Oy have employed The Story to bring their UX and UI design needs to the next level. Based in Poland, The Story was founded with a focus on helping brands evolve into their best, most user-friendly selves.

    When Marc Lauge needed a more impactful and effective strategy for reaching goals nationwide, The Story provided them with focused service that continues to this day. Their strategy involved refining their client’s distinct voice as well as their visual profile to become more effective in a crowded digital space.

    SERVICES
    • 60% UX/UI Design
    • 40% Web Development
    UX/UI Design of eLearning...

    UX/UI Design of eLearning...

    Our task was to design a website that would sell the law firm's training offer. Clearly according to the needs, with the possibility of making a purchase. In a word, an online store where you can buy a good deal of legal...
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    Bullhorn integration and...

    Bullhorn integration and...

    We have created a recruitment application for a medical startup and have integrated with Bullhorn - an advanced system for online recruitment and HR process management. Challenge Short implementation time and complexity...
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    Nacoidamojepieniadze.pl -...

    Nacoidamojepieniadze.pl -...

    In cooperation with municipalities and municipalities, we have created a web application that talks about the city's budget in an engaging way for its residents. Our task was to completely refresh the website based on the...
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    Corporate website for a clinical...

    Corporate website for a clinical...

    We rebranded and created a new corporate website for KCR S.A. which communicates the company's new offer and makes it stand out in Boston’s very competitive clinical research market. This is all in accordance with the...
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  • 6
    MIN. PROJECT SIZE:
    $25,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    Recognizable brands worldwide have employed Wolf&Whale to bring their UX and UI design needs to the next level. Based in New York, Wolf&Whale was founded with a focus on helping brands evolve into their best, most user-friendly selves.

    When their client needed a more impactful and effective strategy for reaching goals nationwide, Wolf&Whale provided them with focused service that continues to this day. Their strategy involved refining their client’s distinct voice as well as their visual profile to become more effective in a crowded digital space.

    SERVICES
    • 50% UX/UI Design
    • 30% Branding
    • 20% Web Development
    Design & Branding

    Design & Branding

    Web design (UX/UI + Web Development) and Brand Strategy (Identity, Messaging, Content Strategy) for an emergeing management consultancy in Washington D.C.
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    Design and Identity for...

    Design and Identity for...

    A UX/UI revamp and web development for one of the world's most renowned interior design firm.
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    Trupo.com Web & Mobile Redesign.

    Trupo.com Web & Mobile Redesign.

    One of our favorite projects ever ?   Our team at Wolf&Whale led an end-to-end responsive redesign of Trupo.com's web experience and it's live now.   Trupo is a bold new way for people who work for themselves to get...
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    Shortcut Mobile App

    Shortcut Mobile App

    Provided a core direction and full redesign of all Shortcut digital assets that created a consistent, memorable experience: iOS and Android consumer apps, iOS and Android Barber Scheduling App, GetShortcut.co, emails...
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  • 7
    MIN. PROJECT SIZE:
    $100,000+
    EMPLOYEE SIZE:
    50 - 249
    LOCATION:
    New York, NY

    With over 400 completed applications, ArcTouch is praised for their ability to deliver practical and captivating software-based experiences. The team focuses largely on mobile app development for large enterprises within the media, entertainment, and consumer products industries.

    In an engagement with Travelocity, ArcTouch built an iPad app to help the vacation agency surpass their competition with a forward-thinking UX design. With a clear operative flow, users can book accommodations, manage travel details, and receive alerts with just a few taps.

    SERVICES
    • 50% Mobile App Development
    • 20% UX/UI Design
    • 20% Web Development
    • 10% Other
    Portfolio Video

    Portfolio Video

    Since 2009, we've helped hundreds of companies forge meaningful connections with their customers through exceptional apps and other digital experiences. While other app developers try to just build a "minimum viable...
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    Hawaiian Airlines

    Hawaiian Airlines

    ArcTouch helped Hawaiian Airlines enhance their guest experience through a new mobile app, kiosk and web site. Highlights: UX/UI design User testing App development Web site development Kiosk development IFE (Inflight...
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    3M

    3M

    ArcTouch helped 3M create a Bluetooth-connected smart air filter for people to manage their indoor air quality. Highlights: UX/UI design App development Web site development Alexa skill development BLE...
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    Audi

    Audi

    ArcTouch helped Audi create multiple app and web-based experiences for their customers and employees. Highlights: UX/UI design App development Web site development Back-end services development VIN scanning and...
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  • 8
    MIN. PROJECT SIZE:
    $75,000+
    EMPLOYEE SIZE:
    50 - 249
    LOCATION:
    New York, NY

    Fueled creates valuable and profitable apps for clients of all sizes, receiving notable recognition for their work from Creative Review and Digiday. The design and development agency specializes in projects within the arts, entertainment, and consumer products industries.

    Afterlight already had an iOS app but approached Fueled to design an Android version that included all of the same functionalities. The photo-editing app features an accessible interface that allows users to enhance images through various filters, textures, and frames. Since launching, it has garnered over 20,000 users.

    SERVICES
    • 50% Mobile App Development
    • 20% UX/UI Design
    • 10% Blockchain
    • 20% Other
    MGM Resorts International

    MGM Resorts International

    The official app from MGM Resorts is your personal concierge – it lets you get to your room faster, unlock your room door with Digital Key, make & manage hotel, dining, and show reservations, and find the nearest...
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    Rite Aid Pharmacy

    Rite Aid Pharmacy

    Manage all of your pharmacy prescriptions, browse and shop the Rite Aid Online Store, find product savings and coupons, and manage your wellness+ rewards account anywhere or anytime from your iPhone or iPad with the...
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    Crunchbase

    Crunchbase

    With over 31 million users, Crunchbase is the world's most relied upon business information platform. Crunchbase's mobile app is the fastest way to find what you need to know and will quickly become an indispensable part...
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    Verizon

    Verizon

    Verizon asked Fueled to create an innovative in-store mobile experience that enables customers to digitally interact with products and discover exclusive mobile content as they explore the store and pass through...
    SHOW MORE
  • 9
    MIN. PROJECT SIZE:
    $25,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    Perpetual clients include Reuters, and they specialize in providing a design-centric approach to UX and UI design for their clients. With a focus on emphasizing the most vital elements of brand messaging, Perpetual was founded on forward-thinking principles in New York City.

    When MIT needed a complete overhaul of their brand approach, they turned to Perpetual. The agency provided them with an end-to-end analysis of how they could make their approach more targeted, impactful and successful.

    SERVICES
    • 30% UX/UI Design
    • 30% Web Development
    • 15% Web Design
    • 25% Other
    Biproxi Commercial Real Estate...

    Biproxi Commercial Real Estate...

    End to end product design, full-stack development, launch and operations for biproxi, a full-service online real estate platform. www.biproxi.com 
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    Teach for India Teacher Training...

    Teach for India Teacher Training...

    https://www.perpetualny.com/teach-for-india-case-study.html
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    'Youtube for Traders' video...

    'Youtube for Traders' video...

    https://www.perpetualny.com/reuters-insider-video-portal.html
    SHOW MORE
  • 10
    MIN. PROJECT SIZE:
    $25,000+
    EMPLOYEE SIZE:
    50 - 249
    LOCATION:
    New York, NY

    Thoughtbot design and develop solutions to solve problems for clients like Postmates, Yammer, and Iora Health. Their service line includes mobile app development, web development, and interface design for mid and small-sized clients across industries. 

    Bark, a startup that delivers toys and treats to pet owners, hired thoughtbot to launch a business-critical subscription product in time for the holiday season. The thoughtbot team worked quickly to rewrite the checkout flow to accommodate the new subscription option.  

    SERVICES
    • 45% Web Development
    • 35% Mobile App Development
    • 20% UX/UI Design
    Exploring and developing a new...

    Exploring and developing a new...

    When Teikametrics reached out for help with their platform, thoughtbot initially built out a rapid MVP using Ruby on Rails. As customers started getting accepted into the system, it became clear that more firepower was...
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    Building a secure, compliant...

    Building a secure, compliant...

    PathCheck is an organization founded out of MIT, that coordinates and empowers a global community of organizations, researchers, health officials, and volunteers. The focus of the PathCheck organization is building open...
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    Rapid validation of a therapist...

    Rapid validation of a therapist...

    Health Match 360 had a pre-revenue and bootstrapped first-iteration MVP and needed guidance in design and product direction. thoughtbot ran a design sprint for Health Match 360 in order to test the assumptions that were...
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    Integrating a Content Management...

    Integrating a Content Management...

    DigitalOcean hired thoughtbot in a period of rapid expansion. The company website needed fast updates, but the marketing team was feeling blocked. thoughtbot suggested integrating a Content Management System (CMS) with...
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  • 11
    MIN. PROJECT SIZE:
    $10,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    Brooklyn, NY

    Humbleteam is a digital product design agency based in Prague, Czech Republic. The team of 40+ designers helps startups and enterprises create digital products that are loved by investors and users.

    SERVICES
    • 50% UX/UI Design
    • 25% Product Design
    • 25% Web Design
    NASA

    NASA

    Product Design · UI/UX Space is everywhere. Except on the International Space Station, that is. We worked with NASA’s engineers to design a storage and resource optimization system with the goal to fit as...
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    Musi

    Musi

    Product Design  Musi is a free music streaming app for iOS and Android that pulls content directly from YouTube, offering users a huge collection of songs and unofficial remixes, mash-ups, covers, not available on...
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    Royal Caribbean

    Royal Caribbean

    Product Design  When one of the world’s biggest cruise companies asked us to redesign a part of their app we saw it as an opportunity to make millions of their passengers a little bit happier. Over the last...
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    Erste Bank

    Erste Bank

    Product Design  We helped one Europe’s largest and oldest financial services providers completely redesign their transaction verification app. Given the broad spectrum of users and the importance of transaction...
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  • 12
    MIN. PROJECT SIZE:
    $5,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    With a passion for both strategy and design, Take 5 Agency has provided UX and UI design work for clients like Wargaming. Based in New York City, Take 5 Agency brings a long history of success to each project they complete.

    When Danone was just a new brand looking to make an impact, Take 5 Agency crafted the entirety of their experience in this distinct area. The result was a splashy entrance into the market orchestrated by Take 5 Agency designers and strategists.

    SERVICES
    • 50% UX/UI Design
    • 50% Web Design
    Web service for Instagram bloggers

    Web service for Instagram bloggers

    Web service for Instagram bloggers. Hope you guys enjoy it.https://www.behance.net/gallery/107840149/Web-service-for-Instagram-blog...
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    Corporate website

    Corporate website

    Hello, beauty and fashion design concept. Hope you guys enjoy it.
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    The Simple Folk - E-commerce

    The Simple Folk - E-commerce

    Hello, сoncept for an online clothing store «The Simple Folk». Hope you guys enjoy it.https://www.behance.net/gallery/106650971/E-commerce-website-The-Simple-...
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    G-Core labs

    G-Core labs

    A responsive corporate website for cloud and edge solutions for the entertainment industry and media business
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  • 13
    MIN. PROJECT SIZE:
    $10,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    Gramercy Tech clients include Bentley, and they specialize in providing a design-centric approach to UX and custom software design for their clients. With a focus on emphasizing the most vital elements of brand messaging, Gramercy Tech was founded on forward-thinking principles in New York City.

    When Canon needed a complete overhaul of their brand approach, they turned to Gramercy Tech. The agency provided them with an end-to-end analysis of how they could make their approach more targeted, impactful and successful.

    SERVICES
    • 30% UX/UI Design
    • 25% Custom Software Development
    • 25% AR/VR Development
    • 20% Other
    Clio Award 2018

    Clio Award 2018

    This 2018 Clio Awards Silver winning entry  Titled 'The Daily Show Presents: The Donald J Trump Presidential Twitter Library' was entered for Comedy Central’s The Daily Show by Pop2Life: A Condé Nast Agency, Gramercy...
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    Event Marketer Experience Design...

    Event Marketer Experience Design...

    To celebrate its 60th year in business, Amway threw a giant birthday party for more than 3,600 of its independent sellers from 48 countries. The goal: offer an experience that couldn’t be replicated anywhere else—no...
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    Customer Software Development for...

    Customer Software Development for...

    Custom Eventfinity provides event organizers with a user-friendly dashboard where they can quickly and easily access attendee data, submit updated information, and control the design and layout of the app, keeping their...
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    Edgar

    Edgar

    EDGAR is Live. Edgar is a live and editable voice transcription service. Simply plug in a sound board and you can have instant transcripts, data visualizations, and live translations.
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  • 14
    MIN. PROJECT SIZE:
    $5,000+
    EMPLOYEE SIZE:
    250 - 999
    LOCATION:
    Princeton, NJ

    With brands like YellowX among their client list, NewAgeSMB is a mobile development agency that delivers strong mobile app designs. This New Jersey-based firm helps organizations around the world focus their mobile app design strategy to increase sales.

    If you want to see how NewAgeSMB helps brands communicate with their audiences in their specific market, look to their highly reviewed work for GogoWash. NewAgeSMB helped them define a strategy for their specific audience to improve their local and online reach.

    SERVICES
    • 50% Mobile App Development
    • 25% UX/UI Design
    • 25% Web Development
    App for Palliative and Hospice...

    App for Palliative and Hospice...

    This is a mobile application that provides the users a complete insight of the wound etiologies associated with palliative and hospice patients. In addition to providing the images for the same as well of the treatment...
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    Sports Recruitment App Connecting...

    Sports Recruitment App Connecting...

    This is a comprehensive app that connects the student athlete directly with college coaches based on their GPA and test scores, If the student meets the school's requirements, said schools will populate so that the...
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    WhatsApp Like HIPPA Compliant...

    WhatsApp Like HIPPA Compliant...

    This is a mobile application that helps bridge the gap between healthcare professionals and the public so that people receive updated and detailed information related to healthcare on the tip of their figures.  XMPP...
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    Social Network App Connecting...

    Social Network App Connecting...

    Sportable helps to collaborate and encourage budding athletes by providing them with a platform to connect to all those like-minded people with experience in the field. SWIFT / NodeJs / Angular
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  • 15
    MIN. PROJECT SIZE:
    $50,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    A widely trusted development partner, Dom & Tom’s past work includes a flight finder app for Priceline.com, a political quiz app for CNN, and more. They work with clients ranging from evolving startups to Fortune 500 companies, mainly creating mobile and web-based solutions.

    For example, Dom & Tom partnered with CliffsNotes to overhaul the digital study guide’s website, optimizing the interface to boost user engagement. Now compatible will all devices, the new design offers new features and functionalities that aim to lower bounce rate and increase users’ time spent on the site.

    SERVICES
    • 35% UX/UI Design
    • 35% Web Development
    • 30% Mobile App Development
    Samsung 837 // Connected Living...

    Samsung 837 // Connected Living...

    Dom & Tom collaborated with Samsung & RED Interactive, a California-based creative agency, to launch a Connected Living visitor experience within Samsung’s flagship 837 space in New York City that showcases the...
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    Supply Chain Management // AAR

    Supply Chain Management // AAR

    AAR CORP. is an independent provider of aviation and expeditionary services to the global commercial, government and defense aviation industries. Dom & Tom created the platform for their repair cycle management...
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    Business Intelligence // General...

    Business Intelligence // General...

    General Electric needed an eloquent way to display their predicative analytics software and real-time data to help their sales team speak about their services in a manner the consumer could understand. The GE team...
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    SDK Development // NBA

    SDK Development // NBA

    Dom & Tom worked with the National Basketball Association (NBA) to create a customized software development kit (SDK) of their Stats-In-A-Box platform. Stats-In-A-Box (SIB) is a collection of automated pages and...
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