May 2022

Top UX Designers in New York City

When did you last look at the user journey on your website? If it's been a while, it may be time to revisit it to make sure you aren't losing customers and find a UX/UI agency to help. UX stands for user experience, which is how a user engages with a website, application, software, or marketing platform. UX design comes with many benefits. Good UX design can cut costs on web development, increase a company’s revenue, motivate users to interact with your content, increase customer loyalty, and make it more likely that customers will suggest your product to others in their network.

UX design costs vary based on the experience and ability of the UX designer. In general, app and website design costs anywhere from $5,000 to $30,000. Some freelance user experience design agencies work for as little as $25, but on average, UX designers charge $75 per hour.

Luckily, New York City has some of the best user experience agency to hire. Use our list to find and connect with user experience agency in NYC. Evaluate their case studies, project types, and client reviews to determine which company is the best fit for you.

List of the Best User Experience (UX) Agencies in NYC

  • 1
    MIN. PROJECT SIZE:
    $25,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    With a client roster that includes Capital Bank and Walmart, Momentum Design Lab is regarded as a top experience design firm. They specialize in UI and UX design for enterprise and mid-market clients in the financial and business service industries. 

    Momentum Design Lab partnered with GoLance to create the design of their online freelance marketplace. Their solution made both the website and the application more user-friendly by optimizing the whole system for the needs of employers and employees like tracking hours and getting paid. 

    SERVICES
    • 100% UX/UI Design
    Executive Dashboards

    Executive Dashboards

    Thriving in this environment requires rapid adaptation and rapid adaptation requires readiness. Organizations that cultivate a culture of learning that is continuous, inclusive, diverse, and digitally-enabled empower...
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    Portfolio Management

    Portfolio Management

    We worked with one of the country’s largest institutional portfolio management and bond trading companies. Their online customer experience had fallen behind the times and lacked engagement, interactivity, efficiency...
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    Consumer Insights

    Consumer Insights

    We worked with a leading data collection & research services provider offering a broad range of qual & quant solutions. They asked Momentum to re-imagine their new market research platform that has over a million...
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    Property Analytics Platform

    Property Analytics Platform

    We worked with the most trusted provider of comprehensive real estate data nationwide. We empower real estate investors with the data, investor tools, and marketing solutions needed to make informed decisions and stay...
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  • 2
    MIN. PROJECT SIZE:
    $10,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    Brooklyn, NY

    Humbleteam is a digital product design agency based in Prague, Czech Republic. The team of 40+ designers helps startups and enterprises create digital products that are loved by investors and users.

    SERVICES
    • 90% UX/UI Design
    • 10% Branding
    NASA

    NASA

    Product Design · UI/UX Space is everywhere. Except on the International Space Station, that is. We worked with NASA’s engineers to design a storage and resource optimization system with the goal to fit as much stuff in...
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    Musi

    Musi

    Product Design  Musi is a free music streaming app for iOS and Android that pulls content directly from YouTube, offering users a huge collection of songs and unofficial remixes, mash-ups, covers, not available on other...
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    Royal Caribbean

    Royal Caribbean

    Product Design  When one of the world’s biggest cruise companies asked us to redesign a part of their app we saw it as an opportunity to make millions of their passengers a little bit happier. Over the last decade...
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    Erste Bank

    Erste Bank

    Product Design  We helped one Europe’s largest and oldest financial services providers completely redesign their transaction verification app. Given the broad spectrum of users and the importance of transaction...
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  • 3
    MIN. PROJECT SIZE:
    $10,000+
    EMPLOYEE SIZE:
    1,000 - 9,999
    LOCATION:
    New York, NY

    Their clients include major enterprise clients like GlobePayroll, but Andersen is a IT staff augmentation agency that hasn’t lost its focus on innovation or creativity. This Arizona-based firm helps organizations around the world focus their strategy for greater success.

    If you want to see how Andersen helps brands communicate with their audiences in a unique and crowded space, look no further than their work for Samsung. Andersen helped them define a strategy for their audience to improve their reach.

    SERVICES
    • 30% Custom Software Development
    • 15% UX/UI Design
    • 15% Mobile App Development
    • 40% Other
    Medical Solution for a Skincare...

    Medical Solution for a Skincare...

    About company Company is a revolutionary skincare provider with science-based approach to skincare Project overview Andersen has provided development services to the manufacturer of skin-care products, whose revolutionary...
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    Retail-Specific Set of IT Tools...

    Retail-Specific Set of IT Tools...

    About company A European chain of stores selling electronic appliances with a total area of 8,000 square meters in 750 locations across the continent. Challenge The company needed technical solutions to solve the...
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    Software for Monitoring over...

    Software for Monitoring over...

    About company An international banking group, the world's 8th largest bank by total assets, which currently operates in 77 countries. Challenge The customer needed a solution for legislation changes monitoring, which...
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    All-in-One CRM System to Manage...

    All-in-One CRM System to Manage...

    About company Company is a Platform as a Service for direct selling companies. Project overview The developed platform is a large CRM system used in the field of direct selling of various goods and services. The system...
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  • 4
    MIN. PROJECT SIZE:
    $5,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    Recognizable brands like Evenio Oy have employed The Story to bring their UX and UI design needs to the next level. Based in Poland, The Story was founded with a focus on helping brands evolve into their best, most user-friendly selves.

    When Marc Lauge needed a more impactful and effective strategy for reaching goals nationwide, The Story provided them with focused service that continues to this day. Their strategy involved refining their client’s distinct voice as well as their visual profile to become more effective in a crowded digital space.

    SERVICES
    • 60% UX/UI Design
    • 40% Web Development
    UX/UI Design of eLearning...

    UX/UI Design of eLearning...

    Our task was to design a website that would sell the law firm's training offer. Clearly according to the needs, with the possibility of making a purchase. In a word, an online store where you can buy a good deal of legal...
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    Bullhorn integration and...

    Bullhorn integration and...

    We have created a recruitment application for a medical startup and have integrated with Bullhorn - an advanced system for online recruitment and HR process management. Challenge Short implementation time and complexity...
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    Nacoidamojepieniadze.pl -...

    Nacoidamojepieniadze.pl -...

    In cooperation with municipalities and municipalities, we have created a web application that talks about the city's budget in an engaging way for its residents. Our task was to completely refresh the website based on the...
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    Corporate website for a clinical...

    Corporate website for a clinical...

    We rebranded and created a new corporate website for KCR S.A. which communicates the company's new offer and makes it stand out in Boston’s very competitive clinical research market. This is all in accordance with the...
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  • 5
    MIN. PROJECT SIZE:
    $25,000+
    EMPLOYEE SIZE:
    50 - 249
    LOCATION:
    New York, NY

    AIG and Freedom Mortgage count DOOR3 as their dependable custom software development experts, so it’s no wonder the company has achieved such widespread success. With years of experience in their industry, this New York-based agency is certainly here to make an impact.

    Qello is a globally recognized leader in historically-minded concerts and events, and DOOR3 has provided focused and wide-reaching mobile app services for the company for the entirety of their working relationship. This includes UX design, UI, overall brand presence and visuals, and more.

    SERVICES
    • 40% UX/UI Design
    • 40% Custom Software Development
    • 10% Enterprise App Modernization
    • 10% Other
    Achievement Network

    Achievement Network

    Helping a nonprofit make a bigger impact with data Achievement Network (ANet) is an education nonprofit that focuses on assessing underserved public schools and offering data-based insights into areas where students are...
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    New Jersey Institute of Technology

    New Jersey Institute of Technology

    DOOR3 completed a major responsive website redesign for the New Jersey Institute of Technology, a top STEM University.  This large-scale site redesign followed a user-centric approach, iterating and testing designs as we...
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    Cadwalader Intranet

    Cadwalader Intranet

    DOOR3 built a state-of-the-art, strategic digital asset that drives practice growth and enhances the attorney experience. Cadwalader, Wickersham & Taft LLP is one of the world's most prominent financial services law...
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  • 6
    MIN. PROJECT SIZE:
    $10,000+
    EMPLOYEE SIZE:
    250 - 999
    LOCATION:
    Brooklyn, NY

    Five helps major brands like Napster and Marriot International develop their core mobile products and strategies to evolve their business. Their portfolio consists mainly of mobile app development and UX design projects in the hospitality and entertainment industries.

     

    Some of Five’s most notable work was developing a new version of the Rosetta Stone mobile app that completely immersed users in the language they wanted to learn. The design they created led to an 82% increase in revenue, a 49% growth in users, and a 4.62-star rating on the app store.

     

    SERVICES
    • 40% UX/UI Design
    • 35% Mobile App Development
    • 25% Mobile & App Marketing
    Penguin Random House - Game of...

    Penguin Random House - Game of...

    Five is behind one of the biggest additions to the app "A World of Ice and Fire — A Game of Thrones Guide" a robust content management system that enables Penguin Random House team to share new content on a regular...
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    Rosetta Stone

    Rosetta Stone

    Five redesigned and developed the world's leading language-learning software, which led to a significant increase in both user registration and engagement, app ranking and overall revenue. From 2016-2017: +82% revenue...
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    Marriott International - Product...

    Marriott International - Product...

    The Marriott Careers chatbot, MC, is the hospitality industry’s first virtual assistant for job seekers and is powered by data and specialized algorithms. Marriott International launched the bot to create a more...
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    Moonlite - Product Design &...

    Moonlite - Product Design &...

    Moonlite is an easy-to-use storybook projector for your mobile phone, that turns your child's favorite storybooks into an immersive and magical experience.  Five's work product design and development  growth marketing...
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  • 7
    MIN. PROJECT SIZE:
    $100,000+
    EMPLOYEE SIZE:
    1,000 - 9,999
    LOCATION:
    New York, NY

    What do Tesla and Sony have in common? They’ve both turned to Dept for web development expertise. This Boston-based agency has already made major waves with work for enterprise clients and startups alike.

    When Adidas launched a platform targeting their unique users, Dept analyzed the entirety of their approach to create key features and design a strategy that would bring together all elements of the client’s brand. The result was a huge success, and continues to drive progress for the brand today.

    SERVICES
    • 20% UX/UI Design
    • 20% Custom Software Development
    • 20% Digital Strategy
    • 40% Other
    Hyper-localized Websites For More...

    Hyper-localized Websites For More...

    Yara International is the world’s leading supplier of plant nutrients in the form of mineral fertilizers – an essential ingredient in modern agriculture. Dept and Yara partnered to launch a new website which provided...
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    Creating A Cross-Channel Grilling...

    Creating A Cross-Channel Grilling...

    Weber, the American kettle barbecue specialist, revolutionized the global barbecue culture with products sold in over 40 countries. To ensure that all shops are coordinated centrally and efficiently, Weber opted for a...
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    A New B2B Site For The Industrial...

    A New B2B Site For The Industrial...

    OMRON Corporation is a world leader in technology designed to solve social issues and improve lives. With global revenues of $8 billion, 36,000 employees worldwide, OMRON supports a wide range of industries. Dept...
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    A New Sitecore Site For The...

    A New Sitecore Site For The...

    With revenue above $18 billion, Johnson Matthey (JM) is a global leader in sustainable technologies. JM has been an influencer in its field for over 200 years, applying unrivaled scientific expertise to enable efficient...
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  • 8
    MIN. PROJECT SIZE:
    $100,000+
    EMPLOYEE SIZE:
    50 - 249
    LOCATION:
    New York, NY

    With over 400 completed applications, ArcTouch is praised for their ability to deliver practical and captivating software-based experiences. The team focuses largely on mobile app development for large enterprises within the media, entertainment, and consumer products industries.

    In an engagement with Travelocity, ArcTouch built an iPad app to help the vacation agency surpass their competition with a forward-thinking UX design. With a clear operative flow, users can book accommodations, manage travel details, and receive alerts with just a few taps.

    SERVICES
    • 50% Mobile App Development
    • 20% UX/UI Design
    • 20% Web Development
    • 10% Other
    Portfolio Video

    Portfolio Video

    Since 2009, we've helped hundreds of companies forge meaningful connections with their customers through lovable apps and other digital experiences. Let's build something awesome, together!
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    Walmart

    Walmart

    ArcTouch helps Walmart create a series of iOS and Android mobile apps to enhance the complete omnichannel retail experience. Highlights: UX/UI design App development User testing Back-end services integration Payment...
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    Audi

    Audi

    ArcTouch helped Audi create multiple app and web-based experiences for their customers and employees. Highlights: UX/UI design App development Web site development Back-end services development VIN scanning and...
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    Hawaiian Airlines

    Hawaiian Airlines

    ArcTouch helped Hawaiian Airlines enhance their guest experience through a new mobile app, kiosk and web site. Highlights: UX/UI design User testing App development Web site development Kiosk development IFE (Inflight...
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  • 9
    MIN. PROJECT SIZE:
    $25,000+
    EMPLOYEE SIZE:
    1,000 - 9,999
    LOCATION:
    New York, NY

    DMI has delivered brand development results to brands like Addison Lee, still expanding on its list of success for brands in a wide range of industries. This Maryland-based firm helps companies focus their branding strategy to improve their ability to create iconic brands.

    If you want to see how DMI helps brands meet their goals in a crowded space, look no further than their branding work for Aerosoles. DMI helped them define and execute a strategy that would help them meet their goals.

    SERVICES
    • 40% UX/UI Design
    • 30% Branding
    • 30% Mobile App Development
    UX/UI Design for Addison Lee

    UX/UI Design for Addison Lee

    The Challenge: - Although Addison Lee was the first passenger transport company in London to offer its customers mobile apps, it received fierce competition from pure mobile start-ups - DMI completely redesigned the apps...
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    Mobile App Development for Drop...

    Mobile App Development for Drop...

    The US Army National Guard, based locally in every state of the U.S., serves their community, state, and country. The National Guard wanted to raise awareness of their work, and its importance for society, with the use of...
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    Mobile App Development for London...

    Mobile App Development for London...

    London’s Heathrow Airport is a hub for international aviation. Each day, over 180.000 travelers pass through Heathrow’s doors, flying to and from over 180 destinations in over 90 countries around the world. To...
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    O2 Priority Moments

    O2 Priority Moments

    O2’s Priority Ticketing, has been a great success in terms of brand consideration. An O2 study showed that customers, as well as non- customers appreciate the brand 10 to 20 percent more respectively if they know about...
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  • 10
    MIN. PROJECT SIZE:
    $50,000+
    EMPLOYEE SIZE:
    50 - 249
    LOCATION:
    New York, NY

    With enterprise clients like Honda and Denza in addition to multiple startups, Tapptitude has the experience to support their reputation. They’re European-based mobile app and UX designers with a global mindset.

    Tenor created one of the most popular GIF apps in the world, with millions of users worldwide. Tapptitude designed their app to be as fun and dynamic as the GIFs it helps create.

    SERVICES
    • 55% Mobile App Development
    • 30% Web Development
    • 10% UX/UI Design
    • 5% Other
    Wellory

    Wellory

    Wellory is a tech company on a mission to make personalized nutrition accessible for all. Wellory believes everyone deserves a healthy, long term relationship with food. Services: Product Consultancy | UX & UI Design...
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    Tenor

    Tenor

    Multi-million user base GIF keyboard app that allows users to choose from millions of emotionally tagged GIFs. Services: Product Consultancy | Android Development | Quality Assurance
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    Ometria

    Ometria

    Tapptitude has partnered up with Ometria to build native iOS, Android and React Native SDKs to be integrated in their SaaS retail marketing platform and capture better user insights and deliver state-of-the-art marketing...
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    OxWash

    OxWash

    Oxwash is re-engineering the laundry process from the ground up. They’ve created a clinically-clean, net-zero carbon emissions process, from collection through washing and back to delivery for personal and business...
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  • 11
    MIN. PROJECT SIZE:
    $75,000+
    EMPLOYEE SIZE:
    50 - 249
    LOCATION:
    New York, NY

    Blue Label Labs works with industry leaders like iHeart Media and Bloomberg News to concept, develop, and launch mobile apps. Their team mainly focuses on mobile app development, product design, and web development for mid-sized and enterprise clients.

    The El Dorado Airport in Bogota, Colombia hired Blue Label Labs to finish an app on a tight, eight-week timeline. Blue Label Labs worked quickly and efficiently, turning around a suite of apps that help flyers navigate the airport, track flights, and communicate with a live customer support team.

    SERVICES
    • 70% Mobile App Development
    • 10% UX/UI Design
    • 10% Web Design
    • 10% Other
    Delve by Sidewalk Labs, a Google...

    Delve by Sidewalk Labs, a Google...

    11% Increase in profit with a 12% increase in residential units Delve by Sidewalk Labs a Google company has radically shifted urban planning with sophisticated AI and machine learning to product millions of possibilities...
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    Sol LeWitt, in conjunction with...

    Sol LeWitt, in conjunction with...

    The life & legacy of a legendary artist via AI and virtual tours. Blue Label Labs partnered with Microsoft to design & develop this new app so art lovers can get an unprecedented inside look at the life and work...
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    Upkept by Consumer Reports

    Upkept by Consumer Reports

    80 years of institutional knowledge in the palm of your hand Upkept by Consumer Reports allows homeowners to manage and track their entire home and in turn know when to make small, medium and large improvements keeping...
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    Hyer

    Hyer

    An on-demand labor platform serving Pepsi and Meijer Hyer provides businesses and individuals a secure, easy way to search for, book, and manage independent work. Blue Label Labs created a set of web and mobile apps to...
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  • 12
    MIN. PROJECT SIZE:
    $25,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    Recognizable brands worldwide have employed Wolf&Whale to bring their UX and UI design needs to the next level. Based in New York, Wolf&Whale was founded with a focus on helping brands evolve into their best, most user-friendly selves.

    When their client needed a more impactful and effective strategy for reaching goals nationwide, Wolf&Whale provided them with focused service that continues to this day. Their strategy involved refining their client’s distinct voice as well as their visual profile to become more effective in a crowded digital space.

    SERVICES
    • 30% UX/UI Design
    • 30% Branding
    • 20% Web Design
    • 20% Other
    GoDaddy Web+Marketing Redesign

    GoDaddy Web+Marketing Redesign

    Our task was to revamp their existing web templates to instill world-class design for their diverse audience of entrepreneurs. We led a process that included a team of 6 Designers, 2 Copywriters, and 2 Creative Directors...
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    Redesign for D2C Insurance Brand

    Redesign for D2C Insurance Brand

    Guardian Dental Exchange reached out to Wolf&Whale to help re-imagine the web experience for their popular dental plans offered on healthcare.gov and state exchanges.
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    Pax Vaporizer Mobile App

    Pax Vaporizer Mobile App

    Created an art direction and revamped design system from scratch to provide a premium, user-friendly design to their app.
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    Design and Identity for...

    Design and Identity for...

    A UX/UI revamp and web development for one of the world's most renowned interior design firm.
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  • 13
    MIN. PROJECT SIZE:
    $25,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    New York, NY

    Perpetual clients include Reuters, and they specialize in providing a design-centric approach to UX and UI design for their clients. With a focus on emphasizing the most vital elements of brand messaging, Perpetual was founded on forward-thinking principles in New York City.

    When MIT needed a complete overhaul of their brand approach, they turned to Perpetual. The agency provided them with an end-to-end analysis of how they could make their approach more targeted, impactful and successful.

    SERVICES
    • 30% UX/UI Design
    • 30% Web Development
    • 15% Web Design
    • 25% Other
    Biproxi Commercial Real Estate...

    Biproxi Commercial Real Estate...

    End to end product design, full-stack development, launch and operations for biproxi, a full-service online real estate platform. www.biproxi.com 
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    Teach for India Teacher Training...

    Teach for India Teacher Training...

    https://www.perpetualny.com/teach-for-india-case-study.html
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    'Youtube for Traders' video...

    'Youtube for Traders' video...

    https://www.perpetualny.com/reuters-insider-video-portal.html
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  • 14
    MIN. PROJECT SIZE:
    $10,000+
    EMPLOYEE SIZE:
    10 - 49
    LOCATION:
    Brooklyn, NY

    With an impressively robust client list that includes names like Amazon, L+R

    empowers brands with mobile app development. Founded on design-first principles, this Brooklyn-based firm offers an emphasis on helping brands drive change.

    One example of L+R’s experience is their work for Louis Vuitton, one of the world’s respected fashion brands. L+R helped them target their audience of customers with a complete reevaluation of their mobile app. This resulted in powerful engagement and an increase in perceived authority for them.

    SERVICES
    • 25% Business Consulting
    • 20% UX/UI Design
    • 20% Branding
    • 35% Other
    Vela®

    Vela®

    An international manufacturer introduces transformational, environmental offering with brand strategy and digital presence.
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    Candid App

    Candid App

    Challenge: Designing a Stellar User Experience Candid’s mission is to “get you the information you need to do good”. Through research, collaboration, and training, Candid connects people who want to change the world...
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    Louis Vuitton VR Event Platform

    Louis Vuitton VR Event Platform

    Immersive, personalized VR experience content management system for luxury retail.
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    Masterworks

    Masterworks

    Attract next-generation art investors with captivating brand strategy Challenge: Economic Aesthetics Masterworks has created the first company that invites investors to buy shares of great masterpieces. Featured pieces by...
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  • 15
    MIN. PROJECT SIZE:
    $75,000+
    EMPLOYEE SIZE:
    50 - 249
    LOCATION:
    New York, NY

    Fueled creates valuable and profitable apps for clients of all sizes, receiving notable recognition for their work from Creative Review and Digiday. The design and development agency specializes in projects within the arts, entertainment, and consumer products industries.

    Afterlight already had an iOS app but approached Fueled to design an Android version that included all of the same functionalities. The photo-editing app features an accessible interface that allows users to enhance images through various filters, textures, and frames. Since launching, it has garnered over 20,000 users.

    SERVICES
    • 50% Mobile App Development
    • 20% UX/UI Design
    • 10% Blockchain
    • 20% Other
    Wirecutter - New York Times

    Wirecutter - New York Times

    Wirecutter needed quick, collaborative product development. Having cemented their site as the go-to for reviews, the Wirecutter team began figuring out how to grow re-engagement with users who weren’t in an active...
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    MGM Resorts International

    MGM Resorts International

    The official app from MGM Resorts is your personal concierge – it lets you get to your room faster, unlock your room door with Digital Key, make & manage hotel, dining, and show reservations, and find the nearest...
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    Ikon Pass

    Ikon Pass

    Ski resort giant Alterra Mountain Group generates most of their revenue from 300,000 annual passes, most of which are renewals. In order to ensure we had solid targets for off-season push notifications when it came time...
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    Sakara Mobile App

    Sakara Mobile App

    We worked with Sakara to build their first native app, simplifying the day to day meal management of their clients while also making it easier than ever to purchase Sakara's wellness focused products on the go. To achieve...
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