Development experts share tips for businesses looking for the right partner.
What questions would you recommend clients ask the software development company they are considering hiring for their next project?
Development experts recommend clients ask their potential partners:
- How does your team manage communication with clients?
- Where is your team based? Do you outsource any of your development?
- What does your process look like? How does your team prepare for potential changes during the project?
- What feedback have your past clients provided?
With so many options, it can be difficult to identify the right development agency for your specific project. Use these tips from experts to ensure you are asking potential partners the right questions.
Understand Their Communication Style
Mackierah McKie, Chief Executive + Creative Director at Fourth of August Creative emphasizes the importance of productive communication channels in any partnership.
“Clients are heavily involved in the development process: providing continuous feedback and making project-related decisions. For that reason, it is crucial to select a company you can adequately communicate with — one that is the right fit for you and your project. Ask the right questions in your initial meeting to see if you are aligned: What involvement will I have throughout the process? Why is your company the right fit for this project? How do you ensure your team understands my project’s requirements?”
Align on Logistics of the Partnership
Oliver Pluckrose, Founder + Solution Architect at AVAMAE advises clients to make sure they fully understand the services their partner is agreeing to provide by asking:
- Where is your team based? Do you outsource any development?
- Who will own the IP of the finished software?
- What does your typical process look like? Who will be working on my project?
- How is payment handled? Will payment stages be based on milestone achievements?
Ask About Flexibility
Edward de Groot, CEO at Relevant Bits knows that change happens — your goals and objectives might shift during your partnership — and it’s important that your partner is flexible.
“Your goals may stay the same, but how you achieve them will never be the same as anyone involved initially conceived. Ask: How do you handle change? Being honest about this and having a plan to handle change is instrumental in ensuring a positive, fruitful, and successful partnership.”
Look at Reviews from Past Clients
Tatsiana Kerimova, CEO + Co-Founder of Orangesoft suggests looking at your potential partner’s portfolio of past clients and studying their feedback.
“I would recommend asking for recommendations and reviews from their clients. After all, other people’s experiences can tell us more than just a portfolio. From there, ask about their team’s expertise or request CVs of the specialists you’ll be working with. Asking questions is always helpful, but no question will provide the magic answer that will prevent any problems from arising. Don’t be afraid to keep asking questions until you're sure of your software developer.”